I feel compelled to write to you regarding the installation of two picture windows this past Monday, November 4th. I did have another picture window installed last year with another company and I was not impressed with the installers at all. Initially they were late and it went downhill from there.
Your company sent Dan to repair my front door, secure the binding on a half circle window and install the picture windows. I was truly impressed with the professionalism he displayed. He was on time, he made sure the furniture and rugs were covered, the care he took in moving the furniture, drapes and sheers, and informed me of possible loud noises. He was by far the most considerate installer I have ever known.
He did run into some problems with one of the windows, both windows were installed when the house was built in the 1950’s. He asked for assistance and was concerned about having the job completed on time.
What an asset he is to your company; you are truly blessed to have someone represent you with such consideration for your customers and pride in his workmanship. That is a quality that seems truly rare today. He made sure the inside part of the job was completed. He vacuumed the rug, washed the floor, and put the furniture, drapes and sheers back to their original place.
I was so impressed with him; I had to share my very positive experience with you. Thank you again for sending Dan to work on my home. I will tell everyone of my great experience. Because of Dan I will always call your company for my window and door needs.